BackLegal information
Rules of the Maxim service bonus program
1. The Rules apply to all users of the Maxim service, constitute the Maxim service’s official offer, and contain all the terms and conditions of the bonus program.
2. Terms used in the Rules.
2.1. “Participant” means a user of the services provided by the Maxim service.
2.2. “New Participant” means a User who has used the services provided by the Maxim service for the first time, has not previously activated Promo Codes of the Maxim service and has not made any orders via the application (from the phone number linked to the application) or by phone.
2.3. “User” means an individual ordering the services of the Maxim service in compliance with the terms and conditions defined in the Public offer (Terms of service) of the Maxim service posted on the website at https://legal.taximaxim.com/public-offer/?country=KH.
2.4. “Promo Code” means a sequence of letters and numbers generated in the application and intended for individual use by participants of the bonus program or for exchange between participants of the bonus program. A Promo Code identifies its sender and receiver, provides bonus credits, and enables participation in promotions of the Maxim service. It can be used only in the country for which it is generated. To activate a Promo Code, it should be entered in the corresponding field in the Maxim application.
2.5. “Bonus riel” means a conventional unit calculated in Cambodian riel (1 bonus riel equals 1 Cambodian riel), which can be used for obtaining a discount of up to 50%, unless otherwise stated in promotional materials and/or these Rules, to pay for rides booked at the available rates. Bonus riels cannot be exchanged for cash and are valid for a limited period specified by these Rules.
2.6. “Gift riel” means a conventional unit calculated in Cambodian riels (1 gift riel equals 1 Cambodian riel), which can be used to pay for up to 100% of the price of orders placed at the available rates, provided that the price does not exceed the nominal value (amount) of gift riels.
2.7. “Personal Account” means an online account of a user of the Maxim application generated by the Maxim service, in which advance payments and amounts of money deducted (debited) as a result of these payments are recorded as payment for orders placed at the available rates.
2.8. “Discount” means a discount provided to the user of the services of the Maxim service in the amount specified when the information about the User’s potential demand for orders placed at the available rates via the Maxim application is posted.
2.9. “Promotions” means various advertising and marketing events announced by the Maxim service. As part of participation in Promotions, users may receive Promo Codes, discounts and other privileges as provided for in these Rules.
3. Types of bonuses.
3.1. “New user bonus.” A New Participant enters a Promo Code from promotional materials of the Maxim service in the Maxim application. After the successful activation of the Promo Code, the amount of bonus riels specified in the promotional materials is credited to the New Participant’s account and can be used to pay for rides within 30 days from the moment of crediting.
3.2. “First user bonus.” A New Participant and/or a Participant who has not made any orders using his/her phone number and has not activated the Maxim service Promo Codes during the period specified in the promotional materials, enters a Promo Code taken from the Maxim service’s promotional materials in the Maxim application. After successfully activating the Promo Code, the New Participant or the Participant who falls within the criteria set forth in this paragraph receives the amount of bonus riels specified in the promotional materials, which can be used to pay for orders placed at the available rates within 30 days from the moment of crediting.
3.3. “A bonus for your friends.” A Participant generates their personal Promo Code in the Maxim application and sends it to a New Participant in any way convenient for them. After the New Participant activates the Promo Code in the application on their device, they will get 10,000 bonus riels. The Participant gets 1,000 bonus riels every time a New Participant successfully activates their personal Promo Code under the condition that the New Participant has made at least 3 paid orders at the available rates in the Maxim application within 90 days after crediting. Bonus riels are credited to the User’s Personal Account and can be used to pay for orders placed at the available rates within 30 days after crediting.
3.4. “Campaign promo code.” A user of the Maxim application receives a Promo Code for participating in a promotional campaign of the Maxim service. After activating the Promo Code, the User becomes a participant of the promotional campaign. Bonus and gift riels are not credited for the activation. The user of the Maxim application is additionally informed about the period and procedure of the Promo Code activation, as well as about the terms and conditions, procedure and period of the promotional campaign.
3.5. “Prize promo code.” A user of the Maxim application receives a Promo Code as a prize for participating in the promotional offer of the Maxim service. After activating the Promo Code, gift or bonus riels, the type of which is specified in the terms and conditions of the promotional offer, are credited to the Personal Account of the User and can be used to pay for orders placed at the available rates. The amount of bonus riels and the period of their use are determined by the terms and conditions of the promotional offer.
4. The Promotion budget is determined by the Maxim service and is expected to amount to up to 160,000,000 KHR.
5. The Promotion period shall commence on 01 February 2025 and be valid for 03 (three) months till 30 April 2025.
6. Additional terms and conditions for using Promo Codes, bonus and gift riels may be specified in promotional materials of the Maxim service.
7. The Maxim service provides information on the rules, periods, and terms and conditions of the bonus program in the Maxim application and at taximaxim.com/app.