License agreement
SECTION 1. GENERAL PROVISIONS
1.1. This document specifies the manner in which the Ride and Delivery Service “Maxim“ (hereinafter referred to as the “Service”) grants the right to use the Authorized Maxim Mobile Application (hereinafter referred to as the “Application” or “Mobile Application”), which contains up-to-date information on the current demand for passenger and luggage transportation services, as well as any other services, including cargo and goods delivery.
1.2. This agreement is a standard form contract entered into under a simplified procedure by adhering to the terms of the agreement published electronically on the Service’s website at https://taximaxim.com/ar/, unless otherwise stated in a separate agreement between the parties. A person who has completed the registration process described in this agreement is deemed to have accepted it.
1.3. Before completing the registration procedure, please carefully read the text of this agreement and its appendices. If you disagree with any of the terms, you must decline to use the Mobile Application.
1.4. This agreement is a licensing contract and is governed by the applicable laws of the Argentine Republic.
1.5. The procedure for using the Mobile Application, published electronically on the Service’s website and outlined in this document, is an integral part of the agreement.
1.6. Acceptance of the terms of this agreement constitutes acceptance of the Service’s Privacy Policy, published on the Service’s website at https://taximaxim.com/ar/term/.
SECTION 2. SUBJECT OF THE AGREEMENT
2.1. Pursuant to the terms of this agreement, the Service grants the Partner the right to use the Mobile Application, which contains up-to-date information on the current demand for passenger and luggage transportation services, as well as any other delivery services, on a non-exclusive basis, as set forth in this agreement.
The Service shall act as the Licensor of the Mobile Application, and the Partner shall act as the Licensee for the purpose of providing transportation services.
The Partner agrees to pay the Service a fee in the amount and manner specified in this agreement or its appendices.
2.2. The right to use the Mobile Application is granted solely within the territory of the Argentine Republic.
2.3. The acquisition, storage, or systematization of information, creation of the Mobile Application by the Service, as well as the legal relations between the Partner and the Service regarding access to the Mobile Application, shall be conducted in accordance with the applicable laws of the Argentine Republic.
2.5. The information accessed by the Partner may be used at their discretion.
2.6. The Mobile Application includes the following information:
2.6.1. Up-to-date information on the current demand for passenger and luggage transportation services;
2.6.2. Up-to-date information on the current demand for any other services, including cargo and goods delivery.
2.7. The Mobile Application contains the following information:
2.7.1. Details on the current demand for passenger and luggage transportation services:
Vehicle pick-up address;
Vehicle category;
Trip destination address or travel distance;
Applicable rate;
Estimated trip cost;
Contact information of the person who placed the order.
2.7.2. Details on the current demand for any other services, including cargo and goods delivery:
Vehicle pickup address;
Type of cargo (goods);
Delivery destination address or delivery distance;
Applicable rate;
Estimated delivery cost;
Contact information of the person who placed the order.
SECTION 3. REGISTRATION PROCEDURE ON THE SERVICE’S WEBSITE
3.1. To access the Mobile Application, it is necessary to complete the registration procedure on the Service’s website, either independently via the Internet or at the Service’s office location.
3.2. Registration on the Service’s website constitutes full and unconditional adherence to the terms of this agreement.
3.3. Registration is completed by filling out a special form on the Service’s website. During the registration process, the Service may require documents to verify the reliability of the provided information.
3.4. Registration is at the Service’s discretion. Submission of documentation or information does not obligate the Service to complete the registration process.
3.5. The registration procedure is completed by assigning a user identification (login) and password required for authorized access to the Mobile Application. The Service will send the login and password to the mobile phone number specified during registration.
3.6. Certain personal data and documents required by the Service during registration are collected and processed in accordance with Law No. 25.326 on Personal Data Protection and other applicable Argentine laws, as well as the Service’s Privacy Policy.
3.7. The Service stores and uses some data about registered users on its website, which may or may not constitute personal data, including:
3.7.1. User identification (login);
3.7.2. Mobile phone number specified during registration;
3.7.3. Vehicle make, model, and color.
3.8. By registering on the Service’s website, the Partner consents to receiving informational and promotional messages via any means, including telephone calls, instant messaging (including messages received via Viber, WhatsApp, Telegram, etc.), for purposes and in cases where such consent is required under Argentine advertising laws.
SECTION 4. SERVICE REMUNERATION
Aspects Not Related to Cartography:
4.1. The Partner agrees to pay the Service a fee for granting the right to use the Mobile Application in the amount and under the conditions specified in this Agreement.
4.2. This fee is equivalent to a percentage of the amount paid by the Client to the Partner for each trip.
4.3. The fee amount is specified in the information about the Order accepted by the Partner for fulfillment in the Mobile Application.
4.4. The fee amount is unilaterally determined by the Service. The Partner must review the fee amount before initiating the Order’s execution and, if disagreeing, must decline to execute the Order. Acceptance of the Order by the Partner constitutes acceptance of the specified fee amount.
4.5. Payment of the fee is made on a prepayment basis; the Partner must deposit funds into their Personal Account in an amount determined individually by the Service.
4.6. Payment is made by deducting funds from the Partner’s Personal Account in an amount equal to the fee once the Order is accepted for execution.
4.7. The Personal Account is replenished through prepayments via bank cards, self-service terminals, fund transfers to the Service’s settlement account, or cash deposits at the Service’s office.
Cartography-Related Aspects:
4.8. The cost of using cartography is calculated using the formula “Usage of a Request” multiplied by “Price per Usage.”
4.9. To pay for cartography-related requests, the Partner replenishes their Personal Account in the Mobile Application, and the deposited funds are automatically debited during the billing period.
4.10. At the end of the applicable billing period, the Service will issue an electronic invoice to the Partner for all charges based on Service usage during the prior period.
SECTION 5. SERVICE WARRANTIES
5.1. The Service warrants that:
5.1.1. It has sufficient rights to fulfill its obligations under this Agreement;
5.1.2. Execution of this Agreement by the parties will not infringe the intellectual property rights of third parties;
5.1.3. It is not bound by any contract that could prevent the Partner from using the Mobile Application in accordance with this Agreement;
5.1.4. No action has been or will be taken to prevent the Partner’s use of the Mobile Application, provided the conditions of this Agreement are met.
SECTION 6. METHODS AND PROCEDURE FOR USING THE MOBILE APPLICATION
6.1. The Partner may use the Mobile Application to:
6.1.1. Access and utilize the information contained in the Mobile Application in their activities, including providing access to such information to third parties (employees, contractors, etc.), within the scope and limitations set forth in the Privacy Policy accessible at https://legal.taximaxim.com/privacy/?country=AR;
6.1.2. Reproduce the content in whole or in part in any form and by any means, within the scope and limitations set forth in the Privacy Policy accessible at https://legal.taximaxim.com/privacy/?country=AR.
SECTION 7. RIGHTS AND OBLIGATIONS OF THE PARTIES
7.1. The Service has the right to:
7.1.1. Require the Partner to use the Mobile Application in the manner and by the means specified in this Agreement;
7.1.2. Enter into agreements granting third parties the right to use the Mobile Application on terms similar to this Agreement, including in the same territory where the Partner is granted access;
7.1.3. Suspend the Partner’s access to the Mobile Application in case of breach of payment terms or conditions until the Partner has fulfilled their payment obligations;
7.1.4. Suspend the Partner’s access to the Mobile Application upon obtaining documents proving unlawful use of the Application’s content by the Partner. Such suspension shall be based on effective judicial decisions or decrees confirming the breach. The documents must be submitted in original or certified copies to the competent authorities. Access shall remain suspended until the Partner remedies the violations.
7.2. The Service undertakes to:
7.2.1. Ensure continuous and uninterrupted operation of the Mobile Application throughout the validity period of this Agreement;
7.2.2. Determine its pricing model for each function accessible in the Mobile Application (including usage-based cartography pricing).
7.3. The Partner has the right to:
7.3.1. Use the Mobile Application in the manner and by the means specified in this Agreement;
7.3.2. Require the Service to immediately eliminate any circumstance preventing use of the Mobile Application, provided such circumstance is not attributable to the Partner’s breach.
7.4. The Partner undertakes to:
7.4.1. Pay the Service the fee in the manner and within the timeframe specified in the procedure for using the Mobile Application and cartography.
7.5. Under Argentine law, the Partner is not obligated to provide the Service with reports on the use of the Mobile Application.
SECTION 8. PARTIES’ LIABILITY
8.1. The parties shall be liable for breach of this Agreement under Argentine law.
8.2. The Service does not provide online map services and uses maps from publicly available open sources. The Service is not responsible for the designation or description of any geographic object, nor will it confirm or refute the legislative compliance, accuracy, or reliability of such descriptions. The Service does not express any geopolitical stance, does not participate in state boundary demarcation, and its use of third-party maps does not constitute acceptance of their geopolitical views. The Service is not responsible for the actions of governmental authorities or private entities in any country.
SECTION 9. DISPUTE RESOLUTION PROCEDURE
9.1. The parties shall use all reasonable efforts to resolve any dispute or disagreement arising from this Agreement through direct negotiations.
9.2. All claims must be submitted via the Mobile Application, by email provided in this Agreement, or in person at the Service’s offices.
Both the submission of documents for dispute resolution and responses to claims must be completed within a reasonable timeframe.
9.3. If the parties fail to reach an agreement, disputes shall be resolved in accordance with the jurisdiction of the Service’s domicile.
9.4. In the event of a dispute between the Client and the Partner related to this Agreement, either party may request the Service to act as an intermediary to resolve the conflict. Such requests must be made in writing via the communication methods specified in this Agreement (Mobile Application, email, or in person).
SECTION 10. SPECIAL CONDITIONS
10.1. Under Argentine law, this Agreement does not grant the Partner exclusive rights over the Mobile Application, and the licensing of rights under this Agreement is not subject to state registration with competent authorities.
10.2. Under Argentine law, this Agreement is a standard form contract and does not require bilateral acceptance by the parties.
10.3. The procedure for using the Mobile Application is an integral part of this Agreement.
10.4. The terms and conditions of this Agreement apply to all users registered on the Service’s website, unless otherwise agreed in a separate agreement. If a separate agreement is entered into, its terms shall govern the parties’ legal relations.
USAGE PROCEDURE OF THE SERVICE’S MOBLIE APPLICATION
SECTION 1. TERMS AND DEFINITIONS
1.1. “Authorized Mobile Application” (“Mobile Application”) shall be understood as a software program installed on mobile devices, designed to search for orders to provide specific services, accept such orders for execution, and inform the Customer about the service progress.
1.2. “Partner” shall be understood as a person who accepts the terms of this Agreement and, on that basis, receives the right to use the Mobile Application.
1.3. The Partner may use the Mobile Application solely to support fulfillment of Orders, provision of Services, and access to the cartographic interface. Any Partner action related to the Mobile Application must align with the foregoing purposes.
1.4. “Service” shall be understood as a legal entity (AIST ARGENTINA SRL) that grants the Partner the right to use the Mobile Application under this Agreement.
1.5. “Order” shall be understood as information about the need to perform a specific type of work (providing a specific service) contained in the Mobile Application, with parameters specified in this document depending on the Order type.
1.6. “Order Price” shall be understood as the amount of money paid by the Customer to the Partner.
1.7. “Personal Account” shall be understood as an account where the Partner’s prepayments are recorded and from which funds are debited as a Mobile Application access fee. The Personal Account has a unique number generated by the Service.
1.8. “Personal Account Balance” shall be understood as the difference at a given time between the amounts deposited into and debited from the Personal Account.
1.9. “Client” shall be understood as a person who reserves a service via the Service.
SECTION 2. GENERAL PROVISIONS
2.1. This document describes the conditions and procedure for providing the Partner access to the Mobile Application and is an integral part of the license agreement between the Partner and the Service.
2.2. The Service’s activities related to collecting, storing, recording, systematizing information, modifying the Mobile Application, and the legal relationship between the Partner and the Service for providing access to the Mobile Application shall comply with the laws of the Argentine Republic.
SECTION 3. PROCEDURE MODIFICATIONS
3.1. The Service may unilaterally modify this Procedure by publishing changes on the Service’s website. Modifications take effect seven (7) calendar days after such publication.
3.2. Any modification of the Procedure becomes effective for all Mobile Application users, including those who registered before the modification date. If the Partner disagrees with modifications, they must stop using the Mobile Application and notify the Service.
SECTION 4. RIGHTS AND OBLIGATIONS OF THE PARTIES
4.1. Rights of the Service:
4.1.1. Require the Partner to comply with this Procedure;
4.1.2. Suspend or prohibit the Partner’s access to the Mobile Application as specified in this Procedure and the License Agreement;
4.1.3. Modify the Procedure;
4.1.4. Record Partner phone calls for internal service quality control;
4.1.5. Perform planned maintenance and functional modifications to the Mobile Application, which may temporarily restrict Partner access;
4.1.6. Suspend the Partner’s access if the Personal Account balance is zero or negative until the Partner replenishes the account;
4.1.7. Provide the Client with the Partner’s full name and phone number to return Client’s property left in the Partner’s vehicle as soon as possible;
4.1.8. Take any other measures not conflicting with Argentine law or the Procedure.
4.2. Obligations of the Service
4.2.1. Provide the Partner with access to the Mobile Application and ensure its proper and continuous operation, except during planned maintenance and modifications of the Mobile Application, or technical failures;
4.2.2. Timely record the Partner’s payments in their Personal Account;
4.2.3. Timely detect and prevent unauthorized access to Partner-provided information or its transfer to unrelated third parties;
4.2.4. Not modify or edit Partner information without consent.
4.3. Rights of the Partner
4.3.1. Request the Service to provide access to the Mobile Application of adequate quality, in compliance with the procedural conditions, including technical and consulting services.
4.4. Obligations of the Partner
4.4.1. Fulfill accepted Orders in accordance with their conditions;
4.4.2. Pay for services ensuring access to the Mobile Application as specified in this Procedure;
4.4.3. If the Service makes any payments on behalf of the Clients due to the inadequate quality of services provided by the Partner (its employees and/or contractors), the Partner undertakes to compensate the Service for any losses incurred in this regard. This compensation shall be made by debiting funds from the Partner’s personal account.
If the Partner commits actions subject to penalties under the Service’s Rules, the Partner’s personal account shall be debited in favor of the Service within the limits of the applicable penalty. The list of violations is published in the authorized mobile application.
If insufficient funds are available to cover penalty payments, such penalties shall be treated as a credit in favor of the Service and shall be debited on a priority basis once the Partner has replenished their personal balance;
4.4.4. Immediately notify the Service of changes to registration data or circumstances preventing Order execution;
4.4.5. If disagreeing with these terms and conditions, the Partner must request account cancellation; otherwise, acceptance is implied;
4.4.6. Pay the Service a fee for rights granted under this Agreement (including cartography-related services) as specified herein.
SECTION 5. ORDER PRICE CALCULATION PROCEDURE
5.1. The order price shall be automatically calculated based on the specific order parameters (vehicle type, transport/delivery distance, etc.) and the average price of relevant services formed in the region of Partner’s activity.
To use cartography-related services in the Mobile Application, the Client must request information about a location on the map and the route to that location. The request begins when the Client enters information into the address bar to obtain details and ends with the calculation of a route to the requested location on the map.
5.2. If the calculated order price does not align with the rates set by the Partner themselves, the Partner shall have the right to refuse to fulfill this order.
5.3. Acceptance by the Partner of an order for fulfillment shall constitute the Partner’s full and unconditional consent to the offered cost and compliance with the offered order price in accordance with the Partner’s rates. The Service shall have the right to impose penalties on the Partner, including termination of access to the Mobile Application, in the event of unilateral modification of the order price by the Partner after acceptance for fulfillment or failure to fulfill an accepted order.
5.4. The order price may be increased by the Client using the functionality of the authorized Mobile Application or by contacting the Service’s operator.
5.5. Where transactions between the Client and the Partner are not in cash, the Service shall act as an agent on behalf of and at the expense of the Partner in receiving funds from the Client for crediting to the Partner’s personal account. The Service shall assume agent obligations solely for the purpose of ensuring receipt of monetary funds from the Client and shall not assume any other rights or obligations of the Partner.
SECTION 6. SERVICE REMUNERATION
6.1. The Service’s compensation shall be equivalent to a percentage of the amount paid by the Client for each trip to the Partner.
6.2. The Service’s compensation shall be determined separately for each order in the Mobile Application.
6.3. The Service may reduce this compensation during promotional periods. In such cases, the reduction shall be equal to the discount provided by the Service. The discount amount and conditions for obtaining it shall be determined by the terms of the respective promotional offer.
6.4. The Service may unilaterally modify its remuneration through amendments to this Agreement. Such modifications shall be published on the Service’s website: https://taximaxim.com/ar/ and notified to the Partner via the Mobile Application.
6.5. Payment of remuneration shall be made on a prepayment basis; the Partner must deposit funds into their Personal Account in an amount individually determined by the Service.
6.6. Payment for services shall be made by deducting funds from the Partner’s Personal Account in an amount equal to the remuneration, once the Partner has confirmed the Order.
6.7. The Personal Account may be replenished via prepayments made by bank card, through self-service terminals, by transferring funds to the Service’s settlement account, or by depositing funds at the Service’s office.
6.8. The Service shall act as the Partner’s agent in accepting payments from Clients via the Internet and other electronic payment methods. The Service is not a beneficiary and shall not derive any benefit from payments made by Clients. Electronic payment for a trip shall be deducted from the Client’s bank card and credited to the Partner’s Personal Account opened with the Service. The Service does not charge a fee for processing the Partner’s electronic payments.
6.9. In the case of promotional campaigns conducted by the Service, the Partner shall provide transportation free of charge or at a reduced price at the Service’s expense. Funds for the trip shall be credited to the Partner’s Personal Account.
6.10. The Service grants the Partner a license to access orders via the Mobile Application. Funds for this license shall be deducted from the Partner’s Personal Account opened with the Service.
6.11. A positive balance in the Partner’s Personal Account shall be considered a credit in favor of the Partner from the Service.
6.12. A negative balance in the Partner’s Personal Account shall be considered a credit in favor of the Service from the Partner for services rendered.
6.13. The Partner may request payment of the Service’s debt by submitting an electronic request; bank details shall be specified in the authorized Mobile Application.
6.14. The Partner is an independent economic entity and shall be fully and exclusively responsible for tax and insurance matters.
SECTION 7. PARTIES’ LIABILITY
7.1. Service’s Liability:
7.1.1. The Service shall be liable for the fulfillment of its obligations in accordance with the laws of the Argentine Republic.
7.1.2. The Service shall not be liable for complete or partial interruptions of the Partner’s access to the Mobile Application caused by hardware or software replacements or other planned works necessitated by maintaining the efficiency and performance of the Service’s hardware and software.
7.1.3. The Service shall not be liable for interruptions in the Partner’s access to the Mobile Application resulting from failures in software or hardware not owned or controlled by the Service.
7.1.4. The Service shall not be liable for damages or lost profits incurred by the Partner as a result of using the Mobile Application.
7.1.5. The Service shall not be liable for damages caused by the Partner to third parties due to the Partner’s use of the Mobile Application.
7.2. Partner’s Liability:
7.2.1. The Partner shall be liable for the fulfillment of its obligations in accordance with the laws of the Argentine Republic.
7.2.2. The Partner shall be solely responsible to the order requester for the proper fulfillment of the order, as well as for any damages caused thereby.
7.2.3. The Partner shall be liable for damages caused to third parties both in relation to the fulfillment of the order and for actions unrelated to the fulfillment of the order. However, the Service may act as a mediator between the Partner and the Client to resolve such disputes as expeditiously as possible.
SECTION 8. SPECIAL CONDITIONS AND LIMITATION OF LIABILITY
8.1. By accepting the terms of this Agreement, the Partner acknowledges that the information accessed under this Agreement is used independently, for the Partner’s own benefit and at the Partner’s sole risk. The Partner hereby declares, warrants, and agrees that:
8.1.1. The Partner holds a valid driver’s license, valid vehicle insurance, and all other mandatory documents required to operate a vehicle and possesses all necessary licenses, permits, and authorizations (where applicable) to provide services to Clients;
8.1.2. The Partner owns or has the legal right and authorization to operate the vehicle (“Vehicle”) intended for use when accepting Clients, and that the Vehicle is in good working condition and complies with industry safety standards applicable to vehicles of its type;
8.1.3. Where applicable, the Partner shall use appropriate safety equipment as required by the laws of the Argentine Republic (e.g., helmets);
8.1.4. The Partner shall be solely liable for all claims, judgments, and liabilities arising from any accident, loss, or damage—including but not limited to personal injury, death, total loss, and property damage—resulting from passenger and luggage transportation services, cargo delivery, or messenger services provided by the Partner;
8.1.5. The Partner shall comply with all local laws related to the Service and shall be solely responsible for any violations thereof;
8.1.6. The Partner shall not contact Clients for purposes unrelated to the Service;
8.1.7. The Partner acknowledges that standard telecommunications rates may apply when responding to Clients, and such costs shall be borne exclusively by the Partner.
8.2. By accepting the terms of this Agreement, the Partner also consents to the following special terms and conditions regarding cargo and goods delivery services:
8.2.1. The following items are strictly prohibited for delivery: fragile items (including flowers, cakes) requiring special handling; perishable items; hazardous, explosive, flammable, or unsafe items (including power banks); valuable items or documents; credit or debit cards; illegal substances; live animals or plants; unpackaged or loose items that may easily be damaged during transit; counterfeit goods; live or dead animals; gold bars, coins of any denomination, tax stamps/stickers, bearer instruments, or negotiable instruments; real or replica weapons (including firearms or parts), explosives, or ammunition; human remains or body parts; pornographic materials.
8.2.2. The Partner shall cooperate with any criminal investigations and assist the Service in fulfilling internal investigations, authorities’ instructions, or compliance with applicable laws or regulations. The Partner has the right to refuse delivery if the item falls within the categories listed in paragraph 8.2.1 above. The Partner may open and inspect delivery items without prior Client notice based on reasonable suspicion that the item may contain prohibited or non-compliant items. The Partner has the right to reject the receipt and delivery of such items. The Partner shall bear full responsibility for any losses or damages suffered by themselves, a Client, the Service, or a third party resulting from any breach of this Agreement.
8.3. The Service shall not be liable for any damages, including lost profits, caused by the Partner to third parties.
8.4. The Service shall not be liable to the Partner for any actions by third parties resulting in harm to the Partner, including lost profits.
SECTION 9. FORCE MAJEURE
9.1. Force majeure shall excuse the Parties from liability. For the purposes of this Agreement, force majeure shall be defined by the laws of the Argentine Republic.
9.2. The Party affected by force majeure shall immediately notify the other Party in writing regarding the occurrence, nature, potential duration, and obligations affected by force majeure, as well as any hindered performance.
9.3. If the Party affected by force majeure fails to notify the other Party, the non-notifying Party shall lose its right to invoke force majeure as an excuse for non-performance.
SECTION 10. INTELLECTUAL PROPERTY
10.1. The Partner is granted a limited right to use the Service’s trade name (Ride and Delivery Ordering Service “Maxim”) for promoting booking methods.
10.2. The Partner may independently undertake activities promoting (advertising) the telephone number and other means of placing an order, including displaying advertisements on the Partner’s vehicles. In such cases, the Partner shall be solely responsible for ensuring compliance of the advertisement content and placement with the requirements of Argentine Republic advertising regulations.
Company Name: AIST Argentina SRL;
Tax Identification Number (CUIT): 30-71701110-0;
Legal Address: Avenida del Libertador 498, 3rd Floor, the Autonomous City of Buenos Aires, Argentina;
Postal Code: C1001ABR;
Email: taximaxim@taximaxim.com.